Privacy Policy

How WHITNEY FDCV LLC collects, uses, and protects your personal information.

Last Updated: July 18, 2025

1. Introduction

WHITNEY FDCV LLC ("Company," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website at https://www.whitneyfd.shop (the "Site") and who use our computer systems design, IT infrastructure, cloud solutions, cybersecurity, data analytics, and managed IT support services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or engage our Services.

Please read this Privacy Policy carefully. By accessing the Site or using our Services, you acknowledge that you have read and understand the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use the Services.

WHITNEY FDCV LLC is a limited liability company organized under the laws of the State of Ohio, with its principal place of business at 15843 S 35TH WAY, PHOENIX, OH 85048. We are the data controller responsible for the processing of personal data collected through the Site and in connection with the provision of our Services.

2. Information We Collect

We may collect the following categories of information when you visit our Site, submit a contact form, request a quote, or use our Services:

2.1 Personal Information You Provide to Us

We collect personal information that you voluntarily provide to us when you fill out forms on our Site, communicate with us via email or phone, request information about our Services, or otherwise interact with us. This information may include:

  • Contact Information: Your full name, email address, telephone number, and mailing address (including company name and business address).
  • Professional Information: Your job title, company name, industry, and professional affiliations when you engage with us in a business capacity.
  • Service-Related Information: Details about your technology infrastructure, business requirements, project scopes, and any other information you provide in the course of requesting or receiving our Services.
  • Communication Records: Records of your correspondence with us, including emails, phone call logs, and chat transcripts.
  • Billing Information: Invoice details, payment processing information, and billing addresses necessary for the provision of our Services. Payment card information is processed by our third-party payment processors and is not stored by us.

2.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information using cookies, web beacons, and similar tracking technologies. This information includes:

  • Device Information: IP address, browser type and version, operating system, device type, and screen resolution.
  • Usage Information: Pages visited, time spent on pages, clickstream data, referral URLs, and other browsing behavior.
  • Analytics Data: Aggregated data about how users interact with our Site, collected through tools such as Google Analytics and similar services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provision of Services: To deliver the computer systems design, IT infrastructure, cloud, cybersecurity, data analytics, and managed IT support services you have requested or engaged us to perform.
  • Communication: To respond to your inquiries, provide customer support, send service-related announcements, and communicate with you about your account or projects.
  • Marketing and Promotions: To send you information about our Services, industry insights, newsletters, and promotional materials, where you have consented to receive such communications or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
  • Site Improvement: To analyze usage patterns, improve the functionality and user experience of our Site, and develop new features and Services.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests, and to protect our rights, privacy, safety, or property, and those of our clients and third parties.
  • Fraud Prevention and Security: To detect, prevent, and address fraud, unauthorized access, security incidents, and other harmful or unlawful activities.

4. Legal Bases for Processing (EEA and UK Visitors)

If you are located in the European Economic Area (EEA) or the United Kingdom, our processing of your personal data is based on the following legal grounds under the General Data Protection Regulation (GDPR) or UK GDPR:

  • Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., receiving marketing communications).
  • Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (e.g., providing our Services).
  • Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.
  • Legitimate Interests: Where processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and interests. Our legitimate interests include improving our Site and Services, marketing our Services, and ensuring the security and integrity of our systems.

5. Sharing and Disclosure of Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as web hosting, payment processing, email delivery, customer relationship management, analytics, and IT support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
  • Professional Advisors: We may disclose your information to our legal counsel, accountants, auditors, and other professional advisors where necessary to obtain professional advice or to establish, exercise, or defend legal rights.
  • Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
  • Legal Requirements: We may disclose your information if required to do so by law, regulation, or court order, or in response to a valid request from law enforcement or other governmental authority.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. WHITNEY FDCV LLC does not engage in the sale of personal data as defined under the California Consumer Privacy Act (CCPA) or similar laws.

6. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and understand where our visitors come from. A cookie is a small text file that is stored on your device when you visit a website.

We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the proper functioning of our Site and cannot be disabled in our systems. They enable core functionality such as security, network management, and accessibility.
  • Analytics and Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Site. They help us understand which pages are most and least popular and how visitors move around the Site.
  • Functional Cookies: These cookies enable the Site to provide enhanced functionality and personalization, such as remembering your preferences.

You can control and manage cookies in your browser settings. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for future cookie placement. Please note that disabling certain cookies may affect the functionality of our Site.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The retention period varies depending on the type of information and the purpose of processing.

Generally, we retain contact information and communications records for the duration of our business relationship plus a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements. Billing and financial records are retained in accordance with applicable tax and accounting requirements. Analytics data is retained in aggregated and de-identified form for as long as necessary for business analysis purposes.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention and disposal policies.

8. Data Security

WHITNEY FDCV LLC takes the security of your personal information seriously. We have implemented appropriate technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to:

  • Encryption of data in transit using TLS/SSL protocols and encryption of sensitive data at rest.
  • Firewalls, intrusion detection and prevention systems, and network segmentation.
  • Access controls and role-based permissions to ensure that only authorized personnel have access to personal data.
  • Regular security assessments, vulnerability scanning, and penetration testing.
  • Employee training on data protection and cybersecurity best practices.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights with respect to your personal information:

9.1 For All Users

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions (e.g., where we are required to retain the information by law).
  • Objection: You may object to the processing of your personal information for direct marketing purposes or where we are processing based on legitimate interests.
  • Restriction: You may request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

9.2 California Privacy Rights (CCPA)

If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. You have the right to:

  • Know what personal information we collect, use, disclose, and sell about you.
  • Request that we delete personal information we have collected from you, subject to certain exceptions.
  • Opt out of the sale of your personal information. As noted above, WHITNEY FDCV LLC does not sell personal information.
  • Not be discriminated against for exercising any of your CCPA rights.

To exercise any of your rights, please contact us using the information provided in Section 13 below. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing your request.

10. International Data Transfers

WHITNEY FDCV LLC is based in the United States. If you are visiting our Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where our servers and central database are located. The data protection laws in the United States may differ from those in your country of residence.

If we transfer personal data from the EEA, UK, or Switzerland to the United States or other countries, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, or reliance on an adequacy decision by the European Commission where applicable.

11. Third-Party Links

Our Site may contain links to third-party websites, plugins, and services that are not owned or controlled by WHITNEY FDCV LLC. This Privacy Policy applies only to information collected by our Site and Services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information promptly. If you believe that a child under 16 may have provided us with personal information, please contact us immediately.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email: support@whitneyfd.shop
  • Phone: +1 (870) 467-7984
  • Mail: WHITNEY FDCV LLC, 15843 S 35TH WAY, PHOENIX, OH 85048, United States

We will acknowledge receipt of your request within 5 business days and will respond substantively within 30 days, or as otherwise required by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make changes, we will revise the "Last Updated" date at the top of this policy. If we make material changes that significantly affect your rights, we will provide prominent notice on our Site or through other appropriate means before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site or Services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

15. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Ohio, United States, without regard to its conflict of laws principles. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Phoenix, Arizona.